Cookies

Cookies and tracking technologies

Almost all websites, especially online shops use cookies to help deliver the best possible experience to users.

Cookies are small text files that are placed onto your device when you browse a website.

    Types of cookies used

  • Essential cookies:Necessary for the website to function properly, such as remembering items in your shopping cart.

  • Functional cookies:Used to collect information about how visitors use our website, allowing us to improve the site.

  • Functional cookies:Enable enhanced functionality and personalisation, such as live chats.

  • Targeting cookies:Used to deliver ads relevant to your interests.

Purpose of cookies

We use cookies to ensure the proper functioning of our website, enhance your browsing experience and collect anonymous usage statistics through Google Analytics and Quantcast.

How you can control cookies

You can control and delete cookies through your web browser settings. Disabling cookies may affect the functionality of our website. Learn how to manage cookies.

Data security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls and secure servers.

Opting out of marketing communications

You can opt out of receiving marketing emails from us by following the unsubscribe link in each email or by contacting us directly (see details below)..

Cookie preferences

You can manage your cookie preferences through your browser settings.

Data retention: how long do we keep your personal information?

We are required by law to keep your personal information only for as long as is necessary for the purposes for which we are using it. The period for which we keep your personal information will be determined by a number of criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorised use or disclosure of the information and our legal and regulatory obligations.

International data transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate steps to ensure your data is protected in accordance with this policy.

Your rights

You have the right to ask us to:

  • Confirm what personal information we hold about you and provide you with a copy of that data;

  • Correct any personal information that is inaccurate;

  • Remove your personal information where there is no good reason for us to continue to hold that data;

  • Temporarily stop using your information if you are questioning our right to use that data and in other circumstances where that right is applicable;

  • Stop using your personal information unless we can demonstrate a valid reason we need to continue to hold that data e.g., to support a product warranty;

  • Stop using your personal information to send you marketing materials such as our marketing emails, discounts or vouchers.

  • Provide you with the personal information that you have provided to us, in a structured and commonly used electronic format, or transmit that information directly to another company if that is technically feasible. This applies where we are using your personal information on the basis of your consent or because it is necessary to perform a contract with you.

  • Our security procedures mean that we may request proof of identity before we are able to disclose your personal information to you or comply with other requests.

We want to make sure that the personal information we hold about you and your preferences as to how we contact you are accurate and up to date. If any of the details are incorrect, please let us know (details below) and we will amend them.

You also have the right to make a complaint to the Information Commissioner's Office if you are not happy with how we have handled your personal information.

How to contact us

If you have any questions or concerns about this Cookies and Privacy Policy, please contact us at:

Address:Radiator Outlet, Units 23 & 24, Common Bank Industrial Estate, Ackhurst Road,Chorley, Lancashire. PR7 1NH

Call:0845 860 5908 | Freephone 01257 446140

Email:hello@radiatoroutlet.co.uk

​​Updates to this policy

We may update this policy from time to time. The latest version of this policy will be posted on our website.